Please Read Before
Proceeding:
Due to new
security protocol requirements, we have upgraded our Service Dashboard. As a
result, you will need to have the following requirements to be able to access
the Dashboard:
Operating System / Browser Version
|
Support TLS 1.1 & 1.2
|
All Windows O/S using last nine versions of
FireFox
|
YES
|
All Windows O/S using last nine versions of
Opera
|
YES
|
All Windows 7 & 8 using Internet Explorer
11
|
YES
|
Windows 7 users using older version of
Internet Explorer
|
YES, needs to be manually
enabled
|
All Windows Vista using Internet Explorer
|
NO
|
All Windows XP using Internet Explorer
|
NO
|
All Mac O/S using the last two versions of
Safari
|
YES
|
If you see a
blank screen when clicking the below link, then follow the instructions listed
below to verify that TLS is enabled in your browser.
Enabling
SSL Versions TLS 1.1 & TLS 1.2
Please
select the browser that you are using to connect to this site:
Internet
Explorer:
·
Open Internet Explorer
·
Click Alt T and select “Internet Options”.
·
Select the “Advanced” tab.
·
Scroll down to the “Security” section.
·
Locate and check “Use TLS 1.1 and TLS 1.2″.
·
Then, press the “OK” button.
Google
Chrome:
·
Open Google Chrome
·
Click Alt F and select “Settings”.
·
Scroll down and select “Show advanced settings…”
·
Scroll down to the Network section and click on “Change proxy settings…”
·
Select the “Advanced” tab.
·
Scroll down to the “Security” section.
·
Locate and check “Use TLS 1.1 and TLS 1.2″.
·
Then, press the “OK” button.
FireFox:
·
Open FireFox
·
Type in “about:config” in the URL bar and press Enter
·
Scroll down to “security.tls.version.max” and press enter
·
Set the value to 3
·
Then, press the “OK” button.
Opera:
·
Open Opera
·
Click Ctrl+F12
·
Click on “Security”
·
Click on “Security Protocols…”
·
Check on “Enable TLS 1.1 & TLS 1.2”
·
Press the “OK” button.
·
Then, press the “OK” button.
Safari:
·
There are no options for enabling SSL protocols. If you are using Safari
version 7 or greater, TLS 1.1 & 1.2 are automatically enabled.
|